Support Program

Nyotron Support Programs provide services to optimize your PARANOID installation and ensure maximized security, project success and a positive return on your investment.

We offer two levels of support – Standard Support and Premium Support. Each program offers guaranteed response times, phone contact, access to our customer support portal and software upgrades to address your unique needs.

Offering Standard Premium
Phone Support 9am – 5pm 24 x 7 x 365
Email Support Yes Yes
Technical Account Manager Named Dedicated
Access to Customer Support Portal Yes Yes
Access to Documentation Yes Yes
Access to Knowledge Base Yes Yes
Submit A Case Yes Yes
Software Upgrades Yes Yes